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How nagita bet Handles Your Personal Information

Your account data — from registration details to wallet activity via DANA, OVO, and GoPay — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account data stored securelyDANA, OVO, GoPay payment info protectedYour right to access and update dataNo data sold to third partiesAvailable where local law permits

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DATA PROTECTION PRACTICES

How We Protect and Manage Your Account Data

We apply several layers of protection to the data connected to your account. Payment information tied to DANA, OVO, or GoPay flows through encrypted connections — we do not store your full e-wallet credentials on our servers. Account access is protected by password and, where your device supports it, a one-time PIN sent to your registered contact. Data we no longer need for operational or legal purposes is deleted on a rolling schedule. If you believe your data has been handled incorrectly, you have the right to raise that with us directly.

Encrypted Payment Data

Your DANA, OVO, and GoPay payment details travel over SSL-encrypted connections. We store only the reference data needed to reconcile your transaction — not your full wallet credentials.

Account Access Security

Each login is checked against your registered device and contact details. A one-time PIN adds a second layer when we detect a new device or unusual session pattern on your account.

Data Retention Rules

We keep your account records for as long as your account is active and for whatever period local regulations require afterward. Data outside that window is deleted from our systems.

Your Right to Update or Remove Data

You can ask us to correct inaccurate information or remove data that is no longer needed. Submit your request via live chat or email and we will verify your identity before proceeding.

Data We Collect and Why We Use It

nagita bet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with nagita bet, we collect the information needed to run your account: your name, contact details, and the payment method you use — whether that is DANA, OVO, or GoPay. Every time you make a deposit or request a withdrawal, a

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transaction record is created and linked to your account wallet. We also collect device and session data — the type of device you log in from, your IP address, and browser session details — to keep your account secure and to verify that access is coming
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from you. This applies whether you are on a mobile handset in Semarang or on a desktop connection elsewhere. We use this data to process your payments, verify your identity when you request a withdrawal, respond to support queries, and improve how the platform works. We
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do not sell your personal data to third parties. Where we share data — for example, with payment processors handling your OVO or GoPay transaction — it is only to complete the service you requested. Data use and availability depend on local law and apply only
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in eligible regions. You can ask us to review, update, or remove your data at any time by reaching our support team through the contact paths listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access the personal data we hold on your account, request a correction, or ask us to delete specific records, our support team is the right first stop. We aim to respond to all data-related requests within a reasonable timeframe. Reach us through any of the channels below — include your registered account email so we can verify your identity before making any changes.

Live Chat Start a live chat session directly from your account dashboard. Have your registered email ready so our team can pull up your data record quickly.

Email Support Send your data request to our support email. Include your account username and the specific data action you need — access, correction, or deletion.

Account Help Centre Log into your account and visit the Help section to submit a formal data request. This route creates a tracked ticket so you can follow the status of your request.

Questions About Your Privacy on nagita bet

Here are the questions we hear most often about how personal data is handled on this platform. If your question is not covered here, contact our support team directly and we will walk you through it.

We collect your name, contact information, and the payment details you provide — such as your linked DANA, OVO, or GoPay account reference — to run your account and process your transactions.

We store only the transaction reference data needed to reconcile your deposit or withdrawal. Your full e-wallet credentials are not stored on our servers; they are processed through encrypted payment connections.

Yes. Send a data access request to our support team via live chat or email with your registered account details. We will verify your identity and respond with the information we hold.

We retain your account data while your account is active and for the period required under applicable local regulations. Data that falls outside that retention window is deleted on a scheduled basis.

We share data only where it is necessary to complete a service you requested — for example, with the payment processor handling your GoPay transaction. We do not sell your data to third parties.

Submit a request through live chat, email support, or the Help Centre inside your account. Include your username and the specific change you need. We confirm your identity before making any modification.

How nagita bet Handles Your Personal Information

How We Protect and Manage Your Account Data

Encrypted Payment Data

Account Access Security

Data Retention Rules

Your Right to Update or Remove Data

How to Reach Us About Your Data

Questions About Your Privacy on nagita bet

01 What personal data does nagita bet collect when I open an account?

02 Is my DANA or OVO payment information stored on nagita bet servers?

03 Can I request a copy of the data nagita bet holds on my account?

04 How long does nagita bet keep my account and transaction data?

05 Does nagita bet share my personal data with third parties?

06 How do I ask nagita bet to delete or correct my personal data?

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